Clinical Trial IWRS Monitor (Overnight)

Job Category: Clinical Trial Technologies

Requisition Number: CLINI

Full‑time

Locations

Ontario
675 Cochrane Drive
East Tower 4th Floor
Markham, ON L3R0B8, CAN

To drive continued success in this exciting clinical research field, we are seeking a committed, skilled, and customer-focused individual to join our winning team as a Clinical Trials IWRS Monitor for our Toronto/Markham, Ontario, Canada on‑site location, or remotely from a home‑based office anywhere in Canada in accordance with our Work from Home policy. This is a full‑time, permanent position providing overnight support, Sunday through Friday, from 11:00 p.m. to 7:00 a.m.

Key Accountabilities

• Act as primary contact with CTT Users for the Everest IWRS/IRT and eDiary team via the CTT Helpdesk telephone or IWRS helpdesk email accounts.
• Support client request and issue analysis, problem...