Clinical Healthcare BPO Consultant

*For Pooling Purposes*

• Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.
• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet their expectations.
• Participate in RFPs, client proposals, client meetings & sales calls as directed by the supervisor.
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact business outcomes.
• Identify the training needs that will equip the staff with fundamental skills and knowledge for the clinical/bill review/insurance programs.
• Have a thorough understanding of the various system tools and operational procedures utilized within the program and provide guidance/recommendations to the operations team on improving service delivery/outcomes.