CLINIC RECEPTIONIST, CONSULTATION CLINIC

Job Responsibilities

• Greet all customers upon arrival with a smile.
• Ensure staff are well groomed and tidy and that all hospital information is up to date.
• Receive all patients directed from the Main Lobby and A&E Services with or without appointment, ensuring accurate registration (patient demographics, preparation of forms and opening a new file).
• Preserve patients’ rights and confidentiality.
• Ensure patient safety inside and outside the clinic.
• Request all case notes a day ahead of the appointment date.
• Collect the case notes on the appointment date at the Medical Record Library and return them all before the clinic closes.
• No case note is allowed to be kept in the clinic without approval from the Head of Services.
• Document all case note transactions and keep them confidential.
• Maintain smooth clinic operation, keeping the clinic tidy and clean at all times.
• Explain clearly ...