Clinic Operations Manager

The Clinic Operations Manager is responsible for the seamless daily operation of both clinical support and premium hospitality functions. Reporting directly to the Head of Operations & Nursing, this role drives site-level performance while proactively collaborating with peer managers across the group to optimise shared resources, staffing, and patient flow.

Direct Report To: Head of Operations & Nursing

High-frequency coordination with peer Clinic Operations Managers across all group sites.

• Daily Operational & Clinical Oversight

  • Patient Affairs — Administration: Manage the administrative core of the clinic, overseeing patient registration, billing accuracy, insurance coordination, and data integrity.
  • Patient Relations — Experience: Lead all patient-facing interactions, ensuring a five-star hospitality experience, manag...