Client Support Specialist — Financial Products (Monterrey)

Position Overview

SWBC Mexico is seeking a Customer Service Representative to provide internal and external support, handle complex inquiries, and manage service lines.

Responsibilities

• Provide internal and external support
• Handle complex inquiries
• Manage service lines
• Assist customers with Auto Pilot products and ensure high-quality service

Qualifications

• 2-3 years of experience in customer service, preferably in financial institutions
• Strong proficiency in MS Word and Excel
• Excellent communication skills