Client Support Engineer

Locations: Singapore About Us KeyReply is a healthcare AI operating system accredited by Singapore's Ministry of Health and trusted by 60% of public hospitals. Our low/no-code platform helps healthcare teams build and deploy safe, governed AI solutions up to 90% faster, with strong guardrails for reliability and responsible AI. We support over 400,000 patient interactions each month across voice and digital channels. Working closely with partners like Microsoft and Meta, KeyReply is deployed in 10+ countries across Southeast Asia, the US, Australia, and Latin America, helping healthcare systems scale personalized support with confidence. THE OPPORTUNITY KeyReply's platform runs inside some of the most security-sensitive environments in the region — government agencies, regulated enterprises, healthcare systems. When something does not behave as expected, clients need someone who can investigate at a systems level, not someone who will log a ticket and wait. This role sits at the inters...