Client Success Coordinator – Museema LLC | Remote (UK)

Client Success Coordinator – Museema LLC | Remote (UK)

About the Role
Museema is a US-based company helping marketing and HR teams build and manage branded company stores for custom swag, employee gear, and on-demand merchandise. We’re a small, close-knit team, and this is our first dedicated Client Success Coordinator hire — a fully remote role open to candidates across the UK.

You will own the day-to-day relationships with a defined portfolio of clients, ensuring they get the most out of their stores. This is a proactive role, focused on building genuine client relationships, spotting opportunities, and driving engagement and growth.

Key Responsibilities

• Act as the primary relationship owner for assigned client accounts
• Respond to client questions and requests via email in a professional, warm manner
• Proactively suggest seasonal campaigns, product recommendations, and new ideas
• Support onboarding of new...