Client Success Consultant in North America

Enhance client success as a Client Engagement Consultant for TransPerfect's Sterling Technology in North America. Focus on strengthening client relationships and ensuring effective platform adoption.
This senior individual contributor role is crucial as you support high-stakes enterprise clients within the Virtual Data Room division. Candidates should have at least five years in solutions consulting or SaaS with a focus on client engagement. You will manage onboarding processes, consult on workflows, and support client interactions to optimize results and retention.
Key Responsibilities:
• Build and maintain strong relationships with enterprise clients
• Guide clients through onboarding and adoption phases
• Provide best practices for workflow and platform usage
• Lead regular client check-ins and strategy sessions
• Collaborate with internal teams on client initiatives
Requirements:
• Bachelor’s degree or equivalent experience
• 5+ years in customer succe...