Client Services Trainee Support Representative(German Speaking)

Client Services Trainee Support Representative(German Speaking)

Diamond Search Recruitment are delighted to be representing our client, a leader within their field, providing trusted identity and security solutions. As a Client Services Trainee Support Representative (German speaking) you will provide technical support to our customer base. As a trainee member of the Client Services Support team you will be trained to work across our customer base to provide service and technical support for inbound phone, chat, and email support inquiries. A desire to provide great customer service is essential to this position.

About the job Client Services Trainee Support Representative(German Speaking)

Main job responsibilities and accountabilities

• Respond to first level customer inquiries about Security Service products.
• Analyse basic customer issues to identify problems and recommend corrective actions.
• Actively l...