Client Services OMS Supervisor Adecco

Drive client satisfaction as an OMS Supervisor with Adecco. This role focuses on strategic development, staff coaching, and enhancing service delivery to meet client expectations.
As an OMS Supervisor, you will lead efforts in client retention and service excellence. With at least three years in recruitment or client services, your responsibilities include supervising staff, analyzing satisfaction surveys, and fostering business growth. Your leadership will be pivotal in achieving operational compliance and ensuring a superior client experience.
Key Responsibilities:
• Implement operational procedures for seamless service delivery
• Analyze client satisfaction surveys to instigate improvements
• Develop recruitment strategies aligned with market trends
• Establish client retention goals in collaboration with management
• Supervise and coach OMS staff to optimize performance
Requirements:
• Minimum of three years in a relevant operational role
• Supervisory...