Client Services I Representative- Office Services

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US-DC-Washington

DC - Washington-Blue Cross-MS

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

Main Responsibilities:

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may...