Job Description
The Role at a Glance
Keep everything moving—acting as the key link between clients, field assessors, and internal teams to ensure every request is handled quickly, smoothly, and professionally.
About the Role
We are looking for a proactive and customer-focused Client Services Executive to join our team. This role is central to delivering exceptional service to both our clients and internal stakeholders, ensuring enquiries, requests, and operational activities are handled efficiently and professionally.
You will be the first point of contact for clients and field assessors, coordinating schedules, resolving issues, and working closely with colleagues to ensure a seamless customer experience. The successful candidate will be organised, solutions-focused, and committed to maintaining high service standards.
Key Responsibilities
Customer Service
- Act as the primary point of contact for client enquiries, requests, an...