Client Services Consultant

**Position Purpose** To provide optimal delivery of high quality payroll processing and support to internal and external clients of ADP as well as daily participation in Payline team and associated operational activities. **Key Responsibilities** Processing of allocated client payrolls Provide inbound telephone support with key objective of 1st Call Resolution Ensure all relevant issues and activities are entered into ADP's Client Information System (CIS) accurately All threatened business to be logged in CIS as per department guidelines & escalated as per requirements to, Management and Team Leaders Ensure client payroll processing schedules are updated and communicated to client as per the Non Negotiable Standards Opportunities for extension business to be identified and acted upon or escalated to relevant departments as appropriate Actively participate in department, team and company activities and initiatives e.

g. Occupational Health and Safety, Service Excellence,...