Client Services Administrator

Simpson Recruitment Services · Sutton Coldfield, West Midlands (County), United Kingdom

Location
Sutton Coldfield
Job Type
Full-time
Posted
May 25, 2026

Job Description

Our client, a boutique wealth management firm in Sutton Coldfield is looking for an organised, client-focused professional to join a small team with high-standards.

As Client Account Executive, you will be the primary point of contact for clients and financial providers, managing relationships, processing financial administration and supporting new business activity.

What you will do

Manage day-to-day client communication by phone and email, ensuring all enquiries are acknowledged and resolved promptly

Schedule and track client review meetings and maintain proactive contact with the client base

Process financial transactions, contributions, withdrawals and account updates across pensions and investment platforms with a high degree of accuracy

Prepare client-facing documentation, reports and correspondence to a consistently professional standard

Ensure adviser charges are correctly set up, tracked and reconciled monthly

Maintain pi...

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