Location
johor bahru
Job Type
Full-time
Posted
June 25, 2026
Job Description
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Handle key customer accounts and serve as main contact for airfreight enquiries.
- Liaise with airlines, co-loaders, and vendors to secure rates and cargo space.
- Follow up on quotations and convert opportunities into bookings.
- Coordinate with operations, warehouse, and finance teams for smooth shipment execution.
- Monitor shipments and resolve delays or service issues promptly.
- Provide market updates on rates, space, and peak season trends.
- Support sales team on account growth and new business opportunities.
- Maintain accurate records in internal systems.
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