Client Service Representative, Group Retirement

019981 Hub International Ontario ULC · Toronto, Ontario, Canada

Location

Toronto

Job Type

Full time

Posted

June 26, 2026

Job Description

About The Role
Our Employee Benefits & Retirement Division is excited to welcome you to our client-focused culture. Join us with your group benefits experience as our next Client Service Representative (CSR).
This is an opportunity to further develop your client service and analytical skills as a Permanent Full-Time CSR within our Employee Benefits Division.
What You’ll Do
Monitor employer-sponsored retirement plans, serving as the primary liaison between plan administrators, insurance carriers, and advisors
Oversee the implementation of new group retirement plans, ensuring each plan launches accurately and in compliance with regulatory requirements
Build and maintain long-term client relationships, addressing inquiries directly or liaising with insurance carrier representatives for timely resolution
Track key plan metrics including contribution rates, member participation, investment fund performanc...
        

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