Client Service Representative at CIBC

Engage clients effectively at CIBC as a Client Service Representative in Stratford. Support customers with financial inquiries and transactions while ensuring a positive experience.
As a key member of the Personal and Business Banking Team, you'll thrive in a dynamic Banking Center. Your expertise in financial services will help customers manage their accounts and connect them with relevant teams for their needs. Flexibility is key, as you may work across multiple centers during evenings and weekends.
Key Responsibilities:
• Assist clients with daily banking transactions
• Respond to customer inquiries with confidence
• Connect clients with appropriate CIBC representatives
• Share knowledge of mobile banking applications
• Facilitate a meaningful client experience
Requirements:
• Strong interpersonal and communication skills
• Experience in client service or financial products
• Ability to problem-solve effectively
• Flexibility in working hours and ...