Client Service Manager in Calgary

Drive excellence in client services as a Client Service Manager in Calgary for BFL Canada. This role focuses on managing group insurance policy administration and enhancing client satisfaction.
BFL Canada is seeking a dedicated Client Service Manager with a minimum of two years in Group Benefits. You will engage with clients and insurers, addressing inquiries and ensuring timely resolutions to issues. Key responsibilities include policy administration, managing insurance enrollments and terminations, and preparing communications for clients, all aimed at upholding high service standards.
Key Responsibilities:
• Respond to client inquiries regarding insurance plans
• Manage and resolve outstanding issues promptly
• Assist clients with administrative procedures
• Oversee new carrier implementations and communications
• Conduct audits for employee enrollment on group plans
Requirements:
• Minimum 2 years in Group Benefits service
• Proficient in MS Office Sui...