Client Service Expert with Languages

Become a Client Service Expert at IGM Financial, leveraging your multilingual skills in French and English. This hybrid position emphasizes effective communication while supporting clients with Mackenzie Investments.
As a Key Client Relations Representative, you’ll connect with clients through various channels and provide them with tailored information on financial products. Building lasting relationships will foster loyalty, and your capacity for sound judgment will play a critical role in achieving growth. A flexible shift schedule from 8:30 am to 6:00 pm will be in effect.
Key Responsibilities:
• Educate clients on available Mackenzie services
• Respond to client inquiries through calls and emails
• Develop solutions for client needs effectively
• Foster relationships with Financial Advisors actively
• Ensure client experiences are superior and support loyalty
Requirements:
• Strong interpersonal and customer service skills
• Bilingual proficiency in Fr...