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Client Service Consultant at Old Mutual

Confidential · Ghana, Ghana, Ghana

Location
Ghana
Job Type
Full-Time
Posted
June 27, 2026

Job Description

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.


Duties And Responsibilities

  • Provide telephonic and face to face service to customers and intermediaries.

  • Deliver on daily production standards and adhere to service and quality standards.

  • Adhere to business, process and compliance rules

  • Build and maintain relationships with other departments, intermediaries and sales advisors.

  • Manage customer relationships in person or telephonically.

  • Perform quality checks on own work and adheres to service and quality standards.

  • Collaborate effectively with others to achieve business results.

  • Inform clients of requirements, procedures and provide input...

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