Client Service Administrator at HearingLife

Join HearingLife Canada as a Client Service Administrator and make a difference in clients' lives through exceptional service. Foster positive client relationships and ensure a welcoming environment in this crucial role.
As a key member of our team, your focus will be on delivering outstanding customer care while supporting clinic operations. You will manage appointments, greet clients, handle inquiries, and maintain the clinic's organization. Your contributions will ensure clients enjoy a smooth hearing journey, maximizing their experience with our services.
Key Responsibilities:
• Serve as the first point of contact for clients
• Manage appointment scheduling and clinician calendars
• Organize and tidy client waiting areas in the clinic
• Maintain client files and manage administrative support
• Process payments and track insurance claims accurately
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational skills and ability ...