Client Relationship Manager (“CRM”)

Client Relationship Manager (SaaS) Hybrid (London-based) | Up to £60,000
A growing climate-tech and SaaS business is looking for a Senior Client Relationship Manager to lead strategic client relationships across enterprise and public-sector accounts.
You’ll work closely with senior stakeholders while acting as the voice of the customer internally across product, operations, and commercial teams.
Identifying and delivering upsell opportunities across software and services
Supporting onboarding, contractual compliance, and SaaS billing processes
Maintaining accurate CRM pipelines, forecasting, and quotations
Leading and mentoring a junior Client Relationship Manager
Strong experience in SaaS account management, customer success, or client relationship management
Commercial mindset with experience identifying growth opportunities
Strong spreadsheet and data-handling capability
Experience in utilities, energy, proptech, housing, or infrastructure sect...