Client Relationship Associate (Toronto)

Job Overview

Ascendant is a global provider of international business to business payment solutions. Ascendant Capital Inc., the parent company, is based in Canada with operations in the US and UK. We are seeking a Relationship Management Associate to support the day‑to‑day management of client relationships and payment operations within our international payments platform. This role sits at the intersection of client experience, payment execution, and operational excellence, ensuring seamless processing of cross‑border payments while delivering a high standard of service to our clients.

Job Duties and Responsibilities

Client Relationship Management

• Serve as a primary point of contact for assigned clients, managing day‑to‑day inquiries and payment‑related requests
• Build and maintain strong relationships with clients, including large corporate accounts
• Partner with senior FX account managers to support client growth, onboard...