Client Programme Manager

Be the driving force behind strong client partnerships and successful programmes.

Hi! We're Smartsourcing, and we're looking for a Client Programme Manager to lead client relationships and ensure the success of key programmes. You'll serve as the front-facing representative of the business—building trust, coordinating with internal teams, and driving operational excellence across all engagements—helping deliver consistent results and exceptional client experiences.

About the Role

This role blends client partnership, executive support, and operational execution, acting as a trusted extension of leadership in client interactions. The position requires high agency, executive presence, and the ability to independently manage client needs, priorities, and programme outcomes. The role is critical in ensuring client trust, delivery excellence, and proactive problem-solving, particularly through structured interventions such as 90-day success planning ...