Client-Focused Banking Advisor Chicoutimi

Make a meaningful impact as a Banking Advisor at National Bank in Chicoutimi. This role focuses on customer service, listening, and providing personalized banking solutions.
As a Banking Advisor, you will be responsible for greeting clients and guiding them through banking applications and ATMs. Your ability to actively listen and resolve complex issues will be essential in delivering a people-centric experience. Build lasting relationships and ensure client satisfaction while maintaining compliance and risk management.
Key Responsibilities:
• Greet clients and answer their inquiries
• Assist clients with banking applications and ATMs
• Address clients' needs and resolve complex situations
• Provide transaction solutions for personal banking clients
• Refer clients to specialists for specific needs
Requirements:
• College diploma (DEC) or equivalent required
• Customer service experience and openness to diversity
• Positive attitude with strong empathy ...