Client Financial Liaison Controller

The Opportunity

Working within the Revenue Department under the direction of the Client Financial Liaison Manager, your contribution will ensure that our revenue processes and working capital profile are optimised at all times. The department is responsible for the conversion of work‑in‑progress to cash.

Key Responsibilities

• Develop a thorough understanding of clients' billing and collection processes to ensure that invoices are produced, submitted, and collected appropriately for both the firm and the client, facilitating payment with minimal queries and delays.
• Ensure invoices are issued correctly and in a timely manner (within agreed Service Level Agreements) and followed up promptly, escalating any issues immediately.
• Maintain direct contact with clients regarding unpaid invoices via telephone and email, keeping accurate records on internal systems (Nexum/Expert).
• Engage clients professionally to chase overdue debt.