CLIENT ENGAGEMENT MANAGER

Mswa · Perth, Western Australia, Australia

Location
Perth
Job Type
Full time
Posted
June 18, 2026

Job Description

18th June, 2026

About the Role
As the Client Engagement Manager, you’ll lead the delivery of exceptional client experiences across the full journey from first contact through onboarding and ongoing engagement. You’ll be responsible for driving engagement strategies that strengthen relationships, improve service delivery, and support organisational growth.
This is a key leadership role within our Brand, Experience and Community function, where you’ll oversee a team of Client Liaison Team Leaders and work closely with internal and external stakeholders to enhance client outcomes and community impact.
  
This is a permanent full-time position with 75 hours per fortnight, which will be located in Wilson, WA 6107.
 
Key Responsibilities

  • Lead and develop a high-performing client engagement team
  • Design and implement strategies to enhance client satisfaction and s...

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