Client Care Representative at Equitable

Join Equitable as a Client Care Representative focusing on individual wealth in Waterloo, ON. This hybrid role centers on delivering excellent service without upselling, allowing you to grow personally and professionally.
As a Client Care Representative, you'll serve as a brand ambassador committed to providing support and solutions to internal and external clients. Your extensive training will empower you to tackle inquiries effectively while collaborating with various departments. This role enables you to handle some side projects, enhancing both your skills and the company's initiatives.
Key Responsibilities:
• Answer client questions and resolve issues efficiently
• Collaborate with internal departments on inquiries
• Maintain a positive experience for all callers
• Participate in side projects to drive growth
• Enhance client relationships with excellent service
Requirements:
• Experience in a phone-based client care/service role
• Knowledge of insura...