Client Care Coordinator - Overnight

**Job Description**

**Position Summary:**

Join our Emergency and Critical Care Services team at the CSU Veterinary Health System as an overnight Client Care Coordinator! You'll be the first reassuring face clients see when their pets need urgent care— guiding them through the process with compassion, clarity, and confidence. If you're energized by fast-paced environments, love animals and people, and want to make a real impact every day, we want you on our team.

The Emergency and Critical Care Services (ECCS) Client Care Coordinator at the Colorado State University Veterinary Health System is the primary point of contact for pet owners seeking urgent or emergency care in direct collaboration with the medical team. This position ensures a compassionate, communicative, and efficient experience for clients while supporting the complex operations of ECCS. The role focuses on patient intake, client communication including financial discussions and consenting, inte...