Client Administrator

Client Administrator

We are seeking a Client Administrator to join our SIPP team. This role can be based in our Glasgow or Cheltenham office on a hybrid working basis. This is an 18‑month fixed‑term contract.

Responsibilities

• Carry out any client work, ensuring client communication and ownership of tasks according to documented procedures.
• Ensure tasks are completed within agreed service levels, priorities and quality standards.
• Maintain accurate time records against tasks daily, aiming to minimise non‑billable time.
• Support clients while meeting regulatory and legislative requirements and treating all clients fairly.
• Work in accordance with BW values and behavioural competencies.

Requirements

• GCSE Maths and English at grade C/5 or equivalent.
• Experience in pensions and working in a team environment is desirable.
• Knowledge of the SIPP marketplace i...