Client Account Manager

Zero Surplus · Hertford, Hertfordshire, United Kingdom

Location
Hertford
Job Type
Full-time
Posted
June 13, 2026

Job Description

Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy building professional relationships, resolving complex queries, and helping clients achieve positive outcomes?

If so, we are looking for a professional and organised Client Account Manager to join a fantastic growing team for our client in Hertfordshire.

This is a varied role where you will manage a portfolio of client accounts, act as a key point of contact for customers and third parties, and ensure matters are progressed efficiently while delivering excellent customer service.

Key Responsibilities

Managing a portfolio of client accounts and cases
Responding to telephone, email and written enquiries
Liaising with clients, customers, solicitors and other third parties
Providing regular updates and resolving queries
Reviewing account information and maintaining accurate records
Negotiating and agreeing suitable outcomes where appropriate
Handl...

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