Claims Provider & Process Excellence Specialist (m/f/x) - Spain

Allianz Direct · madrid, comunidad de madrid, Spain

Location
madrid
Job Type
Full-time
Posted
June 12, 2026

Job Description

At Allianz Direct, we are building a digital, data-driven, and people‑centric organization, where People & Culture plays a critical role in enabling business performance and transformation. The Claims Provider & Process Excellence Specialist for Spain sits at the intersection of three of our biggest performance levers in the Spanish market: how we work with our claims partners, how we continuously improve the claims journey, and how we apply tools and technology to do both better. The role is responsible for optimising the way Allianz Direct works with third‑party providers along the full claims value chain in Spain— including TPAs, repair networks, assessors, legal partners, and salvage— as well as MGA partnerships, while driving structured process improvement that controls claims losses and lifts efficiency. You will work alongside the Head of Claims Operations for Spain and the local teams to execute the Spanish claims agenda, while collaborating closely with peers across the ...

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