Claim Management Coordinator

Who You Are

You are a self‑motivated team player with the ability to easily network in an international and cross‑cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

About The Job

This role will be based in The Ascent, PJ.

You are responsible for the careful and complete handling of claims, paying attention to every detail. You provide our customers with excellent support throughout the entire claims process, ensuring they feel heard and assisted. Additionally, you drive ongoing improvements in our customer journey.

Job Description

• When a claim is filed, you will make sure to collect relevant and detail‑orientated information from the customer and registration the cl...