Citi Applications Support Senior Analyst

Become a key player in Citi’s technology team as a Senior Applications Support Analyst based in Mississauga, Ontario. Focus on application stability and user support in a hybrid work model.
As a seasoned professional, you will leverage 5-8 years of application support experience to drive improvements and quickly resolve user issues for Citi applications. This position involves enhancing functionality, assessing risks, and influencing project outcomes to foster business success.
Key Responsibilities:
• Deliver swift technical support for application users
• Ensure application stability and smooth operations
• Conduct daily risk evaluations and reconciliations
• Formulate comprehensive contingency plans
• Facilitate communication between teams for issue resolution
Requirements:
• 5-8 years of relevant application support experience
• Experience with business application configuration
• Willingness to learn programming tools
• Excellent communication an...