CIBC Client Service Representative Position

Elevate customer experiences as a Client Service Representative at CIBC in Mount Pearl. Use your financial products knowledge to assist clients with their banking needs each day.
CIBC is searching for a dedicated full-time Client Service Representative to join the Personal and Business Banking Team. You will work in a dynamic banking center, answering client inquiries and assisting with transactions. Flexibility in working hours, including evenings and weekends, is essential in this role.
Key Responsibilities:
• Engage clients to manage their accounts and products
• Identify client needs and connect them to appropriate services
• Resolve client issues by taking ownership and collaborating
• Introduce clients to mobile banking applications
• Foster meaningful client interactions for enhanced experiences
Requirements:
• Experience in client service or financial products
• Strong problem-solving and accountability skills
• Digital literacy and technology e...