Chief Technology Officer (Vitoria-Gasteiz)

We're building the AI workforce for Spanish trades — climatización, fontanería, electricidad, solar. We answer calls, handle WhatsApp, and book jobs directly into the operator's CRM. One HVAC operator deployed in Catalonia, ten more by year‑end. The role Telephony and WhatsApp infrastructure: Telnyx/Twilio integration, SIP trunking, number porting from Movistar, Vodafone and MásOrange without service interruption; WhatsApp Business API onboarding via 360dialog; multi‑channel orchestration so calls, WhatsApp and Google Business share one conversation context; production voice via ElevenLabs/Deepgram/OpenAI Realtime with sub‑second latency and regional accents. Spanish CRM integrations: native Holded, STEL Order, Praktiko – not Zapier glue. The end‑game is becoming the official AI receptionist inside their marketplaces. Security and AI quality tooling: GDPR, EU data residency, ENS Nivel Alto from day one; internal tooling that lets a small team obsess over every customer’s call quality –...