Chief Operating Officer (Coo)

Chief Operating Officer (COO) – Restaurant Group | East Africa

A leading and fast-growing restaurant group in East Africa is seeking an exceptional Chief Operating Officer (COO) to drive operational excellence, growth, and innovation across multiple locations. This is a unique opportunity for a visionary hospitality leader who can build high‑performing teams, scale operations, enhance customer experiences, and leverage technology to shape the future of dining in East Africa.

Responsibilities

• Lead multi‑branch restaurant operations across Uganda and Kenya.
• Drive profitability, operational excellence, and world‑class customer experiences.
• Develop and empower senior leadership teams and branch managers.
• Establish KPIs, performance systems, and operational standards.
• Lead expansion strategies and new branch openings.
• Strengthen brand culture, service quality, and guest loyalty.

Ideal Candidate <...