Chat Support Representative (Non-voice) - Alorica Cubao - Work Onsite

Alorica Philippines · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 25, 2026

Job Description

  • Answer customer inquiries via email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Upsell or cross-sell products and services
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback

Requirements & Benefits of ALORICA PH!

  • Competitive Salary Range
  • NO BPO experience needed – We’ll train you!
  • College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
  • 20% Night Differential
  • Paid Training & Incentives
  • HMO & Government Benefits
  • 13th Month Pay
  • Vacation Leave / Personal Time Off PAID
  • Anniversary Bonus

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