Change Manager

Advanced Resource Managers · Reading, England, United Kingdom

Location
Reading
Job Type
Contract
Posted
June 25, 2026

Job Description

Responsibilities


  • Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance.

  • Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations.

  • Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions.

  • Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes.

  • Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders.

  • Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents.

  • Collaborate with service owners, IT operations, and external partner...
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