Change Management Consultant

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Change Management & Salesforce Adoption Consultant.

We are looking for a Change Management and Digital Adoption Consultant based in Madrid, available to work on-site at our client's offices. In this role, you will co-create and deploy communication, training, and on-site support plans for a major Salesforce implementation project. Working in coordination with the project's methodological lead, you will be the visible face, the connecting bond, and the driving force behind user adoption and change management.

Main Responsibilities

• Communication Plan Execution: Draft, design, and launch internal communication content (newsletters, infographics, tease...