[CG] Head of Fulfillment & Student Success - 19011

(CG) Head of Fulfillment & Student Success - 19011
Remote
Job ID - 19011
Position: Head of Fulfillment & Student Success
Working Hours: Full-time, Monday - Friday, 9:00 am - 6:00 pm EST
Search Locations: Latin America, South Africa, Canada, and the United States
Salary:  USD/month (Latin America – South Africa); USA/Canada/UK: depends on client’s decision, interview results, and experience
Incentives: Performance‑based incentives tied to revenue/margin targets
Perks & Benefits: Work device provided; can begin within 2–4 weeks of receiving an offer
About the Role
We are seeking a Head of Fulfillment & Student Success to own and optimize the post‑sale client journey within a high‑growth B2C coaching and outcomes‑driven education business. This leader will be responsible for fulfillment quality, student retention, refunds, dispute management, and operational excellence while ensuring students achieve measurable outcomes.
Role Responsibilities <...