Centre Executive

We are seeking a motivated and service-oriented Business Operations Centre Executive to join our dynamic team. This role is ideal for individuals who are passionate about engaging with parents and students, delivering excellent service, and playing an active role in the enrolment and growth of our centre. As a key member of the team, you will not only support day-to-day customer service and enrolment processes but also act as an ambassador of the centre — representing our values, programmes, and commitment to quality education. Job Responsibilities Acquire a strong working knowledge of the centre's programmes, services, and processes. Ability to deliver a professional and high-quality service experience in a customer-facing role. Achieve or exceeding enrolment targets while maximising lead conversions Deliver a smooth post-enrolment experience, including orientation and onboarding for parents and students. Take ownership of customer concerns and ensure timely resolution within establis...