Central Flow Ops Lead Jr

High School Diploma or Bachelors Degree in progress
- Be flexible and have the availability to work in different hours/shifts/areas, including weekends, evenings and/or holidays
- Advanced Excel
- Excellent communication skills
- Experience in tracking performance metrics (KPI)
- Interest in team management
- Excellent data analysis skills.
The Central Flow team aims to plan/optimize the Outbound workflow to multiple Fulfillment Centers (FCs) in order to most effectively meet our customer needs.
The Central Flow Ops Lead is responsible for managing a team of Flow Leads (PAs - Process Assistants) who execute the planning function and monitors the operations.
The team is centralized in Mexico City.
Key job responsibilities
- Understand the flow concepts and operational settings
- Demonstrates the ability to motivate, coach and influence team behavior
- Excellent communication skills (written and verbal)
- Independency
- Willi...