Location
Japan
Job Type
CDI
Posted
July 10, 2026

Job Description

CD, CRM & Client Engagement Senior Manager, Christian Dior, Tokyo

Position

This position reports to Client Development Director,


Main mission is to lead the development, localization, implementation, and continuous reinforcement of CRM strategies to drive a customer-centric culture, strengthen client engagement, and support sustainable business growth across all relevant areas of the business.

Job responsibilities

Christian Dior G.K. is seeking CRM & Client Engagement Senior Manager!


MAIN RESPONSIBILITIES


Lead CRM Strategy, Insights, and Intelligence:

  • Define and lead CRM strategy: Translate global CRM priorities into locally relevant strategies, action plans, and measurable KPIs that support business growth and client engagement.

  • Lead client insight generation: Oversee in-depth analysis of client behavior, segmentation, purchase...
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