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CCTV Operator

Mitie · Dudley, England, United Kingdom

Location
Dudley
Job Type
Full-time
Posted
July 12, 2026

Job Description

Job Overview

We are looking for a reliable, professional, and motivated CCTV Operator / Key Holder to join our team.


As a CCTV Operator / Key Holder, you will help maintain a safe and secure environment by monitoring CCTV systems, responding to incidents, communicating with clients and visitors, and following company procedures at all times.


Key Responsibilities

  • Monitor CCTV systems and report any suspicious or unusual activity.

  • Answer telephone calls from clients, visitors, and authorised personnel in a professional and courteous manner.

  • Record, log, and escalate incidents when required.

  • Complete accurate incident reports and daily records.

  • Carry out key holder duties, including responding to alarm activations and opening or securing premises where authorised.

  • Follow company CCTV operating procedures and security policies.

  • Work closely with colleagues, clie...

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