Carrier Relations Specialist - Voice

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

We are looking for individuals experienced in managing carrier relationships with mobile operators, both international and domestic, to support our voice business. This role is an individual contributor with hands‑on experience working with telecommunications carriers and aggregators. The candidate should be familiar with SMS aggregation, route management, major SMS players, acquisition of routes, in‑country SMS features and regulations; knowledge of local languages is an advantage.

• Managing partnerships with carriers, mobile operators and SMS aggregators.
• Ensuring 8x8 has the best cost, quality, reliability, features and support in the responsible territories through regular communication and negotiations.
• Providing up‑to‑date market and co...