Carrier and Partner Management Administrator

Responsibilities

• Manage bookings, including virtual carrier bookings, and maintain related data in OPTIM.
• Coordinate carrier allocations across trade lanes in line with negotiated agreements for FAK, NVOCC, and NAC Basket contracts.
• Instruct origin agents on the contracts to use once cargo delivery dates are confirmed.
• Develop and maintain allocation cards using the DMP OPTIM tool.
• Coordinate daily with carriers and monitor service performance.
• Manage space and equipment release with carriers.
• Analyze deviation reports and provide feedback to carriers.
• Create and maintain reporting to improve visibility on contract usage and capacity optimization.
• Build strong relationships with other TPC teams across regions, including Asia and the Americas.
• Drive continuous improvement initiatives to reduce manual workload and email volume.
• Monitor process compliance and contribut...