Career Support Manager- (JOB MS)

Team Leadership Lead, coach, and develop team; set and achieve KPIs; conduct performance reviews; build team capability. Operations Oversee daily workflows; ensure placement, quality, and productivity targets; monitor metrics; resolve escalations; improve processes. Engagement & Account Management Guide job matching and candidate readiness; maintain client relationships; manage escalations; ensure high-quality service delivery.

• Bachelor's Degree required (or High School diploma with solid professional experience for more than 5 years (+))
• Excellent English communication skills, with the ability to confidently influence discussions and support client decision-making
• 8 years (+) in contact center/customer car
• 3 year (+) tenure in Managerial role
• Proven experience in account management or as a Client Services Manager is required.
• Strong people management, coaching, and performance management skills.
• US RPO/volume hiring, CRM/AT...