Car Service Advisor

Service Advisor £30,500 Basic Salary rising to £31,500 once accredited Bury St Edmunds Permanent / Full Time Join a Busy Aftersales Team Were currently recruiting for a Service Advisor to join a successful main dealership in the Bury St Edmunds area. This is a slightly different Service Advisor role, focused more on the behind-the-scenes coordination of the aftersales process rather than front-of-house customer interaction. Youll be responsible for keeping customers updated throughout the repair process while working closely with the workshop team to ensure excellent communication and customer satisfaction. The Role Liaising with customers regarding vehicle progress and repairs Making outbound calls to update customers throughout the service process Working closely with the workshop and technicians regarding ongoing jobs Supporting the smooth running of the aftersales department Ensuring customers receive a high level of service and communication Assisting with bookings, updates and re...