Location
Singapore
Job Type
contract
Posted
November 01, 2023
Job Description
-Contract, Government
-Location: East
-5 days work week
Responsibilities:
-Reporting to the Manager, your primary responsibilities is ERP Call Support and to assist in any activities to transit to the NexGen ERP system.
-The ERP Call Support Team will take calls and written feedback from general public and assist them on ERP related enquiries.
-You will also attend to queries from internal and external stakeholders such as government agencies on ERP related enquiries.
-You will need to keep abreast of latest ERP policies and procedures to provide accurate information to public. Also, to resolve customer’s queries effectively and promptly.
-You will need to work as a team to ensure that the team KPIs are met. Performing any other tasks assigned by Reporting Officer.
Requirement:
-Diploma in Information Technologies or Engineering would be preferred
-Candidates with other qualifications but relevant working experience will be considered
-Possess effective telecommunicati...